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SHIPPING POLICY

SHIPPING AND DELIVERY

All orders over $100 receive free shipping within the US. Shipping is a economy rate of $4.99 on all orders below $100. Standard shipping is a total of 3-6 business days for shipping + handling. Please allow extra days for shipping during new collection launches and holidays. AMAK is not responsible for any stolen or missing packages.

CARE

There are many reasons for the oxidation and discoloration of silver jewelry. For more popular science, you can search on the Internet.


CARE ROUTINE
Silver jewelry needs our regular care. When it is found that it is not so bright, it is necessary to take measures. At this time, the following two methods can be adopted:

  • Use a silver wiping cloth to wipe the silver jewelry repeatedly. Never touch the silver wiping cloth with water. , because the silver wiping cloth contains polish and detergent
  • Dip a small amount of fluoride-free toothpaste with a small toothbrush, dip a little water, brush out foam on the silver jewelry, and then rinse with clean water

SPECIAL TREATMENT
We will find that, When the silver jewelry is severely oxidized, the above two methods are not effective. At this time, we can use silver washing water to deal with it.
Although the effect of silver washing
water is very obvious, you should pay attention to the usage method:

  • Soak the heavily oxidized silver jewelry in the silver washing water for 3-5 seconds (one stroke is enough), take it out immediately, rinse it with plenty of water, and then wipe it with a silver wiping cloth
  • If the silver jewelry is partially oxidized, it is not recommended to soak all the silver jewelry in the silver washing water. Dry the moisture remaining on the silver jewelry, and finally wipe it with a silver wiping cloth


IMPORTANT REMINDER

  • Although the imported silver washing water is said to be "non-harmful to silver", silver washing water is a chemical preparation after all, and it is recommended not to use it when it is not necessary. Choose to use.Pre-care is much better than using silver washing water after severe oxidation.Try to keep the silver jewelry as dry as possible. It is best to take it off when bathing and sleeping, and store it in a sealed bag to isolate the air.
  • Use the gold-plated parts of silver jewelry with caution! Do not use old silver jewelry!
  • If the silver washing water gets on the clothes, it will cause damage to the clothes. Please operate carefully. If you have any questions during use, you can contact us through given information

RETURN POLICY

OUR RETURN POLICY

AMAK accepts returns of unworn, unwashed, and undamaged products for a full refund or exchange within 15 days of the original purchase. Items received after 15 days will be refunded via store credit. Customers are responsible for any additional shipping costs. Return labels will not be provided. If you need to return any items, please contact us with your order number at amak.bijoux@gmail.com.  AMAK accepts returns of unworn, unwashed, and undamaged products for a full refund or exchange within 15 days of the original purchase. Items received after 15 days will be refunded via store credit. Customers are responsible for any additional shipping costs. Return labels will not be provided. If you need to return any items, please contact us with your order number at amak.bijoux@gmail.com.